Patrons can request a renewal on their UBorrow loans within 7 days of the due date. Renewals can be initiated by the patron via Primo VE, or by circulation staff via the Patron Services screen. More information about lending loan periods is available at UBorrow - Lending Workflow Details (Loans) - Alma Resource Sharing Guide - LibGuides at Florida Virtual Campus (FLVC).
Users can request renewals on their UBorrow loans in Primo VE by going to the Loans tab of My Library Card and clicking Renew.
Circulation staff can assist patrons with renewing their UBorrow books from the Loans tab of the Patron Services screen by selecting the loan(s) and clicking on Renew Selected.
This workflow is not recommended. Library staff with the correct permissions can change the due date of a UBorrow item from the Patron Services Screen at any time, there is no automated check that the due date complies with the Resource Sharing Loan period. Due dates should only be modified once with the addition of 30 days.
The loan due date should never be greater than the due date displayed on the Borrowing Request screen.
The ability of loans to be renewed on the Borrowing screen has been disabled as renewals made using this process did not update renewals at the lending institution.
If a patron at the lending institution places a local request on a UBorrow book, the due date at the Lending and Borrowing Institution will be shortened to 30 days:
Additionally, the Request Status will indicate that the item has been recalled:
Once the UBorrow loan has been recalled, patrons will no longer be able to renew the loan:
Please note: Not all institutions are currently configured to allow local hold requests on materials shipped via UBorrow. Instead, your patrons may be given the option to place their own UBorrow requests on these titles. To verify and/or adjust how requests are handled at your institution in these instances please contact FLVC at help@flvc.org.
If the renewal request is placed within 7 days of the due date and there are no local hold requests on the item, the loan will be renewed without any additional mediation from the Borrowing or Lending institution. The Request Status and due date will automatically be updated on the borrowing request in Resource Sharing Borrowing Requests screen at the Borrowing Institution:
