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**Alma/Primo VE Main Resource Guide

This guide is one-stop site for everything related to FLVC's integrated library system (Alma) and discovery tool (Primo VE). Included are sections on training courses, basic functions of Alma, access to test environments, managing staff accounts, and more

IT Contacts

Current IT Contacts

Please report any changes to the FLVC Help Desk at help@flvc.org. Last updated on February 17, 2025.

Institution
(Enterprise System)
Contact Title E-mail Address
Broward College
(Workday)
Barbara Folz-Blum Business Relationship Manager - Data, Learning & Academic Support bfolzblu@broward.edu
  Christina Kemp   ckemp@broward.edu
  Jack Reitz   jreitzd@broward.edu
Chipola College
(Jenzabar)
Matt White Associate Vice President of IT Dept. whitem@chipola.edu
  David Clenney Network Coordinator clenneyd@chipola.edu
College of Central Florida
(Jenzabar)
Ron Kielty Interim CIO, IT Manager kieltyr@cf.edu
  Vince Jones Systems Analyst jonesv@cf.edu
  Darin McClain Network/Server Support Specialist mcclaind@cf.edu
College of the Florida Keys
(Banner)
Randy Redmond Director of IT Services randy.redmond@cfk.edu
  Gurleen Mohan Director, Institutional Research & Reporting gurleen.mohan@cfk.edu
Daytona State College
(PeopleSoft)
Michelle Church Coordinator II michelle.church@daytonastate.edu
Eastern Florida State College (Banner) Neil Lawton

Sys Admin/Prgrmr Analyst

lawtonn@easternflorida.edu
  Bill White AVP, Chief Information Officer whiteb@easternflorida.edu
Florida A&M University (Workday) Keith Fagg Associate University Librarian keith.fagg@famu.edu
Florida Atlantic University
(Banner and Workday)
Hansy Ambroise Coordinator, Computer Applications hambrois@fau.edu
  Library Systems   librarysys@fau.edu
Florida Gateway College
(Banner)
Travis Green

Chief Information Officer

travis.green@fgc.edu
  Robert Charles Network/Systems Admin. Specialist robert.charles@fgc.edu
Florida Gulf Coast University
(Workday and Banner)
Luis Ceron Associate Director, Infrastructure lceron@fgcu.edu
  Chris Carelli Network Engineer III, Infrastructure ccarelli@fgcu.edu
Florida International University (PeopleSoft) George Fray Library IT Director george@fiu.edu
  Jingying (Crystal) Zhou Applications Developer II zhouj@fiu.edu
Florida Polytechnic University (Banner) Michael Dieckmann Associate Vice President and CIO mdieckmann@floridapoly.edu
Florida SouthWestern State College (Banner) Jason Dudley Chief Information Officer jason.dudley@fsw.edu
  Daniel Ramos Director, Application Development & Integration daniel.ramos@fsw.edu
  Victoria SanFilippo Faculty Librarian, Systems & Scholarly Communications Victoria.SanFilippo@fsw.edu
Florida State College at Jacksonville
(PeopleSoft)
Pete Snell Executive Dir. Network Systems Pete.Snell@fscj.edu
  Jeff Foster Network Engineer Jeff.Foster@fscj.edu
  Herman Moller Director, Information Services Herman.Moller@fscj.edu
  Wayne Johnson   Wayne.Johnston@fscj.edu
  Alfrid Van Den Heever Software Engineer Alfrid@fscj.edu
Florida State University (Peoplesoft) Annie Glerum Alma Systems Librarian aglerum@fsu.edu
Gulf Coast State College
(Banner)
Jeffery deLucia Director, Network Systems jdelucia@gulfcoast.edu
  Kim Harrison Director, Enterprise Systems kharrison@gulfcoast.edu
  Bruce Morrison Associate Director, Enterprise Systems bmorrison@gulfcoast.edu
  Patrick Main Network System Analyst pmain@gulfcoast.edu
Hillsborough Community College
(Colleague and Workday)
Daya Pendharkar Chief Information Officer dpendharkar@hccfl.edu
Indian River State College
(Workday)
Hans Sorensen Interim CIO hsorense@irsc.edu
Lake-Sumter State College
(Banner)
Rob Johnson Director of Technology Infrastructure JohnsonR@lssc.edu
  Devin Horvath Executive Director, Enterprise Systems horvathd@lssc.edu
  Kevin Arms Associate Dean, Library & Learning Services armsk@lssc.edu
Miami Dade College
(PeopleSoft)
Carlo Cappellini Systems Infrastructure Manager

ccappell@mdc.edu

  Sean Hosang Senior Network Administrator, SSO/Authentication Integrations shosang@mdc.edu
  Jennifer Camprubi AVP Enterprise Bus Solutions, Student and Employee Information Integrations jcamprub@mdc.edu
New College of Florida
(Banner)
 
Jeff Smith Director of Technology Support jsmith@ncf.edu
  Jonathan Tarro Academic Systems Coordinator jtarro@ncf.edu
North Florida College (Banner) Richard Wendel Chief Information Officer wendelr@nfc.edu
  Dani Mays Director of Institutional Research and Reporting maysd@nfc.edu
Northwest Florida State College
(Banner)
George Stroh Senior System Administrator strohg@nwfsc.edu
Palm Beach State College
(Workday)
Don Workman Enterprise Solutions Developer workmand@palmbeachstate.edu
  Rocco Palermo ERP Integrations Manager palermor@palmbeachstate.edu
  Jason Fogelson Cloud Administration Manager it-aces@palmbeachstate.edu
Pasco-Hernando State College (Banner) Mark Tennyson Director, Enterprise Resource Planning tennysm@phsc.edu
Pensacola State College
(Workday)

Jennifer Sherlock

Director Systems Support jsherlock@pensacolastate.edu
Polk State College (moving to Banner) Baz Abouelenein Interim Chief Information Officer babouelenein@polk.edu
  Charles Hoover Network Support Specialist choover@polk.edu
  Mehrdad Momeni Network Support Specialist mmomeni@polk.edu
  Jennifer Abels Banner Functional Consultant

JAbels@polk.edu

St. Johns River State College (Banner) Harry Lane Information Operations Director HarryLane@sjrstate.edu
  Richard Anderson Chief Information Officer RichardAnderson@sjrstate.edu
St. Petersburg College
(PeopleSoft)
Josh Brown Librarian (Library Systems) brown.josh@spcollege.edu
  Teresa Phoenix Systems Analyst Phoenix.Teresa@spcollege.edu
  Cheryl Gray Senior Analyst/Programmer Gray.Cheryl@spcollege.edu
  Richard Conn Senior Developer Conn.Richard@spcollege.edu
  Bernie Enlow Sr Network/Design & Security Engineer (Firewalls) enlow.bernie@spcollege.edu
  Stephen Barlow Senior System Analyst (SSO) barlow.stephen@spcollege.edu
Santa Fe College
(Homegrown and Workday)
Jenna Miller ILS Coordinator/Librarian jenna.miller@sfcollege.edu
  Lucian Badea Director, Information Technology Services lucian.badea@sfcollege.edu
  Nasrin Rezaei Information Systems Administrator nasrin.rezaei@sfcollege.edu
Seminole State College
(PeopleSoft)
Henry Armstrong ERP Technical Specialist armstrongh@seminolestate.edu
  Jeff Pooley Director, Server Infrastructure pooleyjw@seminolestate.edu
  Steven Donaway Senior System Administrator, Server Infrastructure donaways@seminolestate.edu
  Julio Valentin Director, Network and Telecommunications valentij@seminolestate.edu
  Joe Diaz Assoc. Vice President, Info. Tech. Infrastructure Diazj@seminolestate.edu
South Florida State College
(Banner)
Robert Stack Interim Director, Information Technology stackr@southflorida.edu
  Diana Cleghorn Applications Software Developer cleghord@southflorida.edu
State College of Florida, Manatee-Sarasota
(Banner)
Karla Lauer Director, Information Operations lauerk@scf.edu
Tallahassee State College
(Workday)
Mike Robeck Director of Enterprise Applications mike.robeck@tsc.fl.edu
University of Central Florida
(Workday)
Joel Lavoie Library Relationship Manager jlavoie@ucf.edu
  Matt Fitzgerald Director of Information Security (Identity Management) Matthew.Fitzgerald@ucf.edu
  Sheila Amin Gutierrez de Pineres Interim CIO sheila@ucf.edu
  Cherie Herin Assoc. VP & COO, Enterprise Applications and Data Systems cherie.herin@ucf.edu
University of Florida (PeopleSoft) (Moving to Workday) Todd Digby Chair, Library IT digby@ufl.edu
University of North Florida
(Banner and Workday)
Eva Tinc ITS Project Manager eva.tinc@unf.edu
  Hans Priepke Assistant Director, Enterprise Systems hpriepke@unf.edu
University of South Florida
(Peoplesoft and Banner, moving to Oracle Cloud HCM)
Silvia Onac Coordinator of Library Operations silviaonac@usf.edu
  Bonita Pollock Assistant Librarian pollockb1@usf.edu
  Berrie Watson Head of USF Library Systems lib-help@usf.edu
  Christopher Martinez Sr. Product Owner, Enterprise Application Integrations cdm@usf.edu
  Praveen Sadagopan Associate Director, Enterprise Application Integrations praveens@usf.edu
University of West Florida
(Banner)
Justin Andrews Director, Infrasturcture Services & Security/CTO jandrews@uwf.edu
  Geissler Golding Executive Director & CISO ggolding@uwf.edu
  Barbara Daley Director, Enterprise Operations bdaley@uwf.edu
  John Brooks ERP & Data Integration Developer jbrooks@uwf.edu
Valencia College
(Banner)
Keith Hill Managing Director, Campus Technology Services & Project Management khill43@valenciacollege.edu
  Orin Monrose Managing Director, Enterprise Infrastructure omonrose@valenciacollege.edu