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**Alma/Primo VE Main Resource Guide

This guide is one-stop site for everything related to FLVC's integrated library system (Alma) and discovery tool (Primo VE). Included are sections on training courses, basic functions of Alma, access to test environments, managing staff accounts, and more

IT Contacts

Current IT Contacts

This list was compiled during the Alma/Primo VE Implementation in 2021. Please report any changes to the FLVC Help Desk at help@flvc.org.

Institution Contact Title E-mail Address
Broward College Barbara Folz-Blum Business Relationship Manager - Data, Learning & Academic Support bfolzblu@broward.edu
  Christina Kemp   ckemp@broward.edu
  Jack Reitz   jreitzd@broward.edu
Chipola College Matt White Director of Distributed Systems whitem@chipola.edu
College of Central Florida Ron Kielty Interim CIO, IT Manager kieltyr@cf.edu
  Vince Jones Systems Analyst jonesv@cf.edu
  Darin McClain Network/Server Support Specialist mcclaind@cf.edu
College of the Florida Keys Michelle Adam Director, IT michelle.adam@cfk.edu
  Linda MacMinn Senior Applications Support Specialist Linda.MacMinn@cfk.edu
Daytona State College Michelle Church Coordinator II michelle.church@daytonastate.edu
Eastern Florida State College Neil Lawton

Sys Admin/Prgrmr Analyst

 lawtonn@easternflorida.edu
  Bill White AVP, Chief Information Officer whiteb@easternflorida.edu
Florida A&M University Keith Fagg Associate University Librarian keith.fagg@famu.edu
Florida Atlantic University Hansy Ambroise Coordinator, Computer Applications hambrois@fau.edu
Florida Gateway College Travis Green

Chief Information Officer

 travis.green@fgc.edu
  Robert Charles Network Analyst robert.charles@fgc.edu
Florida Gulf Coast University Sven Hahues Sr Dir, Infrastructure & Ops, Information Technology Services shahues@fgcu.edu
Florida International University Larissa Goldberg IT Associate Director lgoldber@fiu.edu  
  Karina Delgado ERP Technical Analyst III delgadok@fiu.edu
  Juan Quintanilla Sys Admin II jquin014@fiu.edu
  Jairo Lagos ERP Application Developer III jairo@fiu.edu
  John Vargas IT Assistant Director johnv@fiu.edu
  Eduardo Montiero Associate Director, University Student Systems monteiroe@fiu.edu
  Maria Purvis Systems Administrator II mariam@fiu.edu
  Noemi Valle Application Developer III nvalle@fiu.edu
  Jiali Ding ERP Application Developer II jiading@fiu.edu
  Helve Longorias Chief Information Security Officer helve@fiu.edu
  George Fray Head, Library Systems george@fiu.edu
Florida Polytechnic University Michael Dieckmann Associate Vice President and CIO mdieckmann@floridapoly.edu
Florida SouthWestern State College Jason Dudley Chief Information Officer jason.dudley@fsw.edu
  Daniel Ramos Director, Application Development & Integration daniel.ramos@fsw.edu
  Yuri A. Bolanos Library Technology Systems Specialist yuri.bolanos@fsw.edu
Florida State College at Jacksonville Pete Snell Executive Dir. Network Systems Pete.Snell@fscj.edu
  Jeff Foster Network Engineer Jeff.Foster@fscj.edu
  Herman Moller Dir of IT Apps Herman.Moller@fscj.edu
  Wayne Johnson   Wayne.Johnston@fscj.edu
  Andrew Hall Engineer V Andrew.Hall@fscj.edu
  Alfrid Van Den Heever Software Engineer Alfrid@fscj.edu
Florida State University Jean Phillips Associate Dean for Technology and Digital Scholarship jsphillips2@fsu.edu
Gulf Coast State College Trendon Ellis Web Programmer tellis2@gulfcoast.edu
Hillsborough Community College Daya Pendharkar Chief Information Officer dpendharkar@hccfl.edu
  Scott Kearney Director, Enterprise Systems skearney6@hccfl.edu
Indian River State College Hans Sorensen Network Technology Coordinator hsorense@irsc.edu
  Brent Marshall Internet Security Specialist bmarshal@irsc.edu
Lake-Sumter State College Rob Johnson Director of Technology Infrastructure JohnsonR@lssc.edu
  Devin Horvath Manager Applications and Database Systems horvathd@lssc.edu
  Kevin Arms Access Services Librarian armsk@lssc.edu
Miami Dade College Alejandro Rodriguez Lopez Senior Network Administrator alopez3@mdc.edu
  Salvador Vizcarra Senior Network Administrator, SSO/Authentication Integrations svizcarr@mdc.edu
  Patricia Lezpona AVP Enterprise Bus Solutions, Student and Employee Information Integrations plezpona@mdc.edu
New College of Florida Jeff Smith Director of Technology Support jsmith@ncf.edu
  Tammara Race Systems, Metadata & Assessment Librarian trace@ncf.edu
North Florida College Nick Skipper Chief Information Officer SkipperN@nfc.edu
  Dani Mays Director of Institutional Research and Reporting maysd@nfc.edu
Northwest Florida State College George Stroh System Administrator strohg@nwfsc.edu
Palm Beach State College Don Workman Application Manager workmand@palmbeachstate.edu
  Rocco Palermo ERP Integrations Manager palermor@palmbeachstate.edu
  Jason Fogelson Cloud Administration Manager fogelsoj@palmbeachstate.edu
Pasco-Hernando State College Bobby Chapa Associate Dean of Enterprise Systems chapar@phsc.edu
Pensacola State College

Erin Hernandez

 Director Systems Support

ehernandez@pensacolastate.edu
Polk State College Robert (Bob) Stack Chief Information Officer bstack@polk.edu
  Freddie Acevedo Network Support Specialist facevedo@polk.edu
  Mathew Peneguy Network Support Specialist mpeneguy@polk.edu
  Jennifer Abels Systems Analyst

JAbels@polk.edu
  Ron Zachary Programmer/Analyst rzachary@polk.edu
St. Johns River State College Harry Lane IT Business Analyst HarryLane@sjrstate.edu
  Richard Anderson Chief Information Officer RichardAnderson@sjrstate.edu
St. Petersburg College Chad Mairn Librarian (Library Systems) mairn.chad@spcollege.edu
  Teresa Phoenix Systems Analyst Phoenix.Teresa@spcollege.edu
  Cheryl Gray Senior Analyst/Programmer Gray.Cheryl@spcollege.edu
  Richard Conn Senior Developer Conn.Richard@spcollege.edu
  Bernie Enlow Sr Network/Design & Security Engineer (Firewalls) enlow.bernie@spcollege.edu
  Stephen Barlow System Analyst (SSO) barlow.stephen@spcollege.edu
Santa Fe College Jenna Miller ILS Coordinator/Librarian jenna.miller@sfcollege.edu
  Lucian Badea Director, Information Technology Services lucian.badea@sfcollege.edu
  Nasrin Rezaei Information Systems Administrator nasrin.rezaei@sfcollege.edu
Seminole State College Henry Armstrong Applications Portfolio Specialist armstrongh@seminolestate.edu
  Jeff Pooley Associate Director Server Infrastructure pooleyjw@seminolestate.edu
  Steven Donaway Senior System Administrator Server Infrastructure donaways@seminolestate.edu
  Julio Valentin Director, Network and Telecommunications valentij@seminolestate.edu
  Joe Diaz Associate Director, Desktop Computing Diazj@seminolestate.edu
  Pilar Acosta Vice President Information Technology AcostaP@seminolestate.edu
South Florida State College Chuck Hemler Director, Information Technology hemlerc@southflorida.edu
State College of Florida, Manatee-Sarasota Karla Lauer Director, Information Operations lauerk@scf.edu
Tallahassee Community College Mike Robeck Director of Enterprise Systems robeckm@tcc.fl.edu
University of Central Florida Joel Lavoie Library Relationship Manager jlavoie@ucf.edu
  Mike Sink Chief Information Officer Mike.Sink@ucf.edu
  Matt Fitzgerald Director of Information Security (Identity Management) Matthew.Fitzgerald@ucf.edu
  David Canova Director of Enterprise Application David.Canova@ucf.edu
University of Florida Todd Digby Chair, Library IT digby@ufl.edu
University of North Florida Eva Tinc ITS Project Manager eva.tinc@unf.edu
  Hans Priepke Assistant Director, Enterprise Systems hpriepke@unf.edu
  Jeff Gouge Assistant Director of IT Security ITSecurity@unf.edu
University of South Florida Silvia Onac Coordinator of Library Operations silviaonac@usf.edu
  Bonita Pollock Assistant Librarian pollockb1@usf.edu
  Christopher Martinez   cdm@usf.edu
  Praveen Sadagopan   praveens@usf.edu
  Nada Abdelrahman   nabdelra@usf.edu
University of West Florida Melanie Haveard Exec Director & CTO

mhaveard@uwf.edu
  Justin Andrews Lead Enterprise Sys Integrator jandrews@uwf.edu
  Geissler Golding Director ggolding@uwf.edu
  Barbara Daley Director bdaley@uwf.edu
  John Brooks Lead Software Applications Eng, jbrooks@uwf.edu
Valencia College Karen Wilson Sr. Dir, IT Proj Mgmt Office kwilson3@valenciacollege.edu
  Ken Rivera Dir, Network & Infrastructure krivera115@valenciacollege.edu