Various FLVC staff currently have Administrator access to Alma and Primo VE for all 40 institutions and the Network Zone. If an institution needs to change a configuration setting in Alma or Primo VE, a request can be submitted to the FLVC Help Desk. If role changes are needed to an existing staff account or an account is needed for a new staff member, the FLVC Help Desk asks that you complete either of the forms located under the Alma User Roles section of this Libguide. Requests for these changes are usually addressed by FLVC in a timely manner.
For institutions that wish to make their own configuration settings or manage their own staff user accounts, FLVC has created a process to allow certain qualified library staff administrative access to various areas of their own instance of Alma and Primo VE. Details are listed below.
The first step in this process is for the institution to designate one staff person as the Library Role Administrator (LRA). This person acts as the point person for all administrator roles that are given to any library staff at the institution. They must also make sure that the rules and guidelines developed by FLVC for those who have administrative access are followed by the library.
To be a Library Role Administrator, a staff member should:
Important: To complete the Alma and Primo VE Certification test, you must log in to the Library Software Academy. However, an Ex Libris Support Portal login is required first. You can find information on accessing the Ex Libris Support Portal login here. Additional details about the Library Software Academy are available here.
Once an institution has designated a Library Role Administrator, that person may want to assign administrative roles to other staff. For instance, staff in charge of Acquisitions or Resource Management may want administrative access to just those particular areas. Other staff may be responsible for creating and/or managing user roles for the library and want administrative access to just that function in Alma.
The LRA can grant administrator access to various areas of the system to another staff member as long as that person has:
FLVC is committed to offering several live, online training sessions on a periodic basis, including:
Information on when these training sessions will be offered will be posted on the main page of this Resource Guide.