The following are Frequently Asked Questions that library staff have submitted to FLVC in various workshops, meetings, and office hours. More will be added to this section over time.
Do I need to sign in to use the catalog/discovery tool?
How do I get back to the catalog to search after I finish looking in my Library Card?
How do I search for a book, video, etc. by title?
How do I search for an Author?
How do I search by ISBN or Call number?
Can I search for a phrase or an exact match?
Can I use Boolean search options (AND, OR, NOT)?
Can I get citations in the discovery tool?
Can I save items while I try a different search?
How do I search for a book, video, etc. by title?
Can I use wildcards in a search?
When searching the catalog will the system provide alternate spelling suggestions?
Occasionally I see "Ghost Records" in my Primo VE brief results, what are they?
If there is a question that you feel needs to be added, please contact the FLVC Help Desk at help@flvc.org.
The following are Frequently Asked Questions that library staff have submitted to FLVC in various workshops, meetings, and office hours. More will be added to this section over time.
*NOTE: A few of the questions below are linked with the Acquisitions FAQs.
How can I customize the Task Status list?
Is it possible to get a Task Status report?
What are the steps to use the Notes Feature in the E-Resources Tasks?
What are the differences between done and delete in E-Resources Task?
How do I report problems with e-resources collections and their portfolios directly to Ex Libris?
How and when would I relink an order?
If there is a question that you feel needs to be added, please contact the FLVC Help Desk at help@flvc.org.