The following are Frequently Asked Questions that library staff have submitted to FLVC in various workshops, meetings, and office hours. More will be added to this section over time.
How do I use Alma's Offline Circulation Utility?
Can a Due Date be Extended When a Patron's Account has Expired?
Is it Possible to Suspend Cash Transactions Until a Certain Date?
Is There a Way to Track Library Items that are Used In-House?
Collecting Patron's Fines and Fees
Where Can I Find Fines and Fees for a Patron?
How to Create an Alma User Account?
What Happens When a Patron Returns an Item to the Wrong Institution?
How Can My Institution Connect the Self-Check Machines to Alma?
How Can My Institution Upload a Photo to a Patron Record?
How Can My Institution Allow Patrons to Receive Notices from Alma?
How Can I Print a Call Number Label from a Physical Items Search?
How Can I Find Out What Fee's a Patron Owes?
How Do I Set-Up a Patron Photo?
Why are the Valid From & Valid To dates in Calendar Management different?
If there is a question that you feel needs to be added, please contact the FLVC Help Desk at help@flvc.org.