February 2025 Fulfillment and Resource Sharing
Starting from February 2025, the default for the Manage Patron Services page will be the new UX. The classic UX is still available. To turn off the new Manage Patron Services UX, select your user icon () in Alma's persistent bar, select Feature Rollout Preferences, and deactivate the New Manage Patron Services toggle.
Feature Rollout Preferences
If you’re experiencing an issue preventing you from working in the new UX, please contact the help desk as help@flvc.org.
For more information, see Managing Patron Services.
February 2025 Fulfillment and Resource Sharing 
Idea Exchange
The new Manage Patron Services UX can be set up to sound an alert when a block happens at the circulation desk. This enhances productivity and accuracy of the circulation desk work by enabling staff to rely on a sound alert to flag blocks. By default, no sound alert is enabled.
The library administrators can control this feature at the institution level, as well as at the circulation desk level.
Sound alert for blocks
In addition, users can also turn this feature off at their desk (for that specific Alma user).
For more information, see Enabling Sound Alerts for Blocks.
February 2025 Fulfillment and Resource Sharing
Libraries can now include a link in the Document Delivery Notification Letter email that does not require authentication. This enables patrons to access digital requests that are not subject to copyright restrictions, without first authenticating.
When the parameter rs_no_authentication_document_delivery (Configuration > Fulfillment > General > Other Settings) is set to true (default false), and the label without_authentication (Configuration > General > Letters > Letters Configuration > Document Delivery Notification Letter) is enabled, the Without authentication link is included in the Document Delivery Notification Letter and does not require user authentication when opening the link.
Document Delivery Notification Letter - Without authentication link
For more information, see Digitization Processing.
February 2025 Fulfillment and Resource Sharing
CERV Enhancement (ID#8918)
Users who want to change the status of items not in place to 'missing', no longer need to do so from the linked request. They can now do this directly from the items list. This enables simpler management of missing items that were previously in a library process, such as in transit from one library to another, technical migration, etc.
Toggle Missing Status for Item not in place
For more information, see Working with Items.
February 2025 Fulfillment and Resource Sharing
When fulfilling requests, Alma uses items in remote storage locations as either the first or last priority, depending on whether "Prefer Over Other Locations" was selected. It is now possible to turn off this behavior so that remote storage items will be considered like any other item for prioritization purposes. This enables libraries to improve request fulfillment logistics and supply time when their remote storage facilities are neither automatic storage nor remote off-site storage.
Prefer over other locations
Libraries that currently have this parameter checked will be migrated to have the 'Prefer over other locations' value selected. Libraries that currently have this parameter unchecked will be migrated to have the 'Set as last option' value selected. Libraries that want to use the new functionality need to select the "Do not prefer over other locations" option.
See Configuring Remote Storage Facilities for more information.