The following are Frequently Asked Questions that library staff have submitted to FLVC in various workshops, meetings, and office hours. More will be added to this section over time.
How do I receive a Standing Order Monograph?
How do I suppress item records for serials that are generated from prediction patterns that have not been received?
How do we handle invoices if payments are made offline / not in the Acquisitions department?
When and how do I delete a PO Line?
How do I re-open a one-time POL?
How do I close a one-time POL that has been re-opened and is in review?
Why can't I close a POL for an electronic - one time POL?
How and when would I relink an order?
What is the difference between closing and canceling a PO Line?
If there is a question that you feel needs to be added, please contact the FLVC Help Desk at firstname.lastname@example.org.