Because of library closings due to Covid-19, which began on Mar 17, UBorrow requesting via Mango was disabled, and all lending libraries were asked to stop mailing material, regardless of their closure status, since borrowing libraries may be closed.
Libraries unable to Participate in UBorrow by Aug 31st:
Broward College: Until further notice
Valencia College: tentative Jan 2021
Delivery Service:
Mango:
UBorrow requesting service in Mango reactivated on Aug 31st
Expirations:
Following the Mango patron requesting restart, the two business day lending expiration job will remain off until the decision has been made to reactivate, with input from the Resource Sharing Standing Committee members, and other parties.
Assumptions:
- We ultimately need all in-transit items to be returned back to the lender. Unfortunately, TBLC will not know which library is the lender, and will send it to the, “Send To” address on the delivery slip. So any material in-transit to the Borrowing library will need to be managed based on the status, see below for details.
- All material requested before March 17th that is not on loan to the patron is no longer needed by the patron. Any in-transit items will be sent back to the lending library as soon as possible, based on the action for statuses below.
- Items currently on loan are Circulation items and will be handled accordingly. Due dates have been extended, and upon return will be mailed back to the lender based on the action for statuses below.
BORROWING LIBRARIES:
Status |
Meaning |
Action |
Loaned to Library |
Request Received in AlephILL and on hold shelf for patron to pickup
|
Return in AlephILL and mail back to Lender |
Loaned to Patron
Overdue,Lost |
Loaned to patron
On loan to patron & Overdue or Billed to Lost
|
Return in AlephILL and mail back to Lender once patron returns the item Handled by Lender via normal Lost Invoicing procedures |
Shipped |
Lender has shipped the request in AlephILL, may be in transit |
Receive and mail back to Lender via Delivery |
Returned by Patron |
Patron Returned in Circ and needs to be Returned by Library in AlephILL (only used by some libraries)
|
Return in AlephILL, status changed to Returned by Library. |
Returned by Library |
Patron Returned & may be in transit to Lender |
Borrowing library: Verify that items were shipped. |
Renewal Rejected/Accepted; |
|
Still on loan to patron |
All other statuses:
- Sent to Supplier (located, not yet shipped)
- Locate Failed, Waiting for Cancel = Closed out by FLVC
Statuses Archived after 30 days: Canceled, Closed, Deleted, Expired, Unfilled
LENDING LIBRARIES:
Status |
Meaning |
Action |
Sent on Loan |
Shipped to Borrowing library, may be in transit |
If not yet shipped, keep and Check-in. Otherwise, may be in transit. |
Material Received |
Item Received via AlephILL at Borrowing library |
Return in AlephILL and send to Lender via TBLC. |
Return |
Borrowing library has shipped, may be in transit
|
Check-in and Keep once delivered via TBLC. Will close out request. |
All other statuses:
- Located and Printed (Located at Library, pullslip printed) = Closed out by FLVC.
- Overdue, Lost = Still on Loan at Borrowing Library
Statuses Archived after 30 days: Canceled by Requester, Closed, Deleted, Expired, Answer Unfilled
Please contact FLVC HelpDesk, email to help@flvc.org, with any questions or comments.